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Learn how Upcart displays savings to customers, the difference between savings types, and how to troubleshoot common display issues. Upcart provides multiple ways to display savings to customers, helping to highlight discounts and incentivise purchases. This article explains how each savings display works, where it appears, and how to resolve common issues.

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Types of Savings Displayed

Save Label Below Product Prices The (Save $__) text shown beneath each product price reflects the difference between the compare-at price and the current price. This is informational and does not reflect real-time applied discounts. Turn this on in Cart Settings under “Show savings below product prices.” You can also configure whether savings are calculated from the compare-at price or the base price. See Show Discounts from Base Price Instead of Compare at Price. Savings Above the Checkout Button The savings figure shown above the checkout button reflects actual discounts applied at checkout, such as automatic discounts, manual codes, or bundle discounts. This does not include compare-at price differences. How Discounts Appear in the Cart Product-level discounts display next to the individual product in the cart, whereas order-level discounts show only the total savings in the cart summary row.

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Troubleshooting

Save label not showing on a specific product The product must have a compare-at price set that is higher than the current price, and “Show savings below product prices” must be enabled in Cart Settings. If you are using base price discounts instead of compare-at pricing, check your Advanced Settings configuration. See Show Savings Below Product Prices for more detail. Save label not showing on any products No compare-at price is set on the product in Shopify. Set a compare-at price in your Shopify product settings to enable the label. Savings line showing a smaller amount than expected The savings line at the bottom of the cart reflects only true checkout discounts such as automatic or manual codes. It does not include compare-at price differences. If this is causing confusion for customers, you can hide the discount row using CSS. See Hide the Discount Row or Specific Savings Elements.

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Advanced Customization

The settings above cover most use cases. For stores that need a combined savings total merging compare-at savings and checkout discounts into a single figure, use the Upcart Public API to implement this via custom code. The standard settings do not support a combined display out of the box.