Tiered Rewards Module - Rewards Settings

Display multiple offer tiers using Upcart’s rewards bar to encourage higher cart value.

This guide covers how to configure and manage reward tiers, set up different reward types, and customize the customer-facing messaging.

📘 This is the second of three guides on configuring the Rewards Module.
See also:
General Settings | Advanced Settings

Managing Reward Tiers

You can configure up to three reward tiers in Upcart’s reward bar. The tier settings section displays a tabbed interface where you can manage each tier individually.

The header shows how many tiers you’ve created (e.g., “2 of 3 tiers created”). By default, one tier appears. Click the + Add tier button to create additional tiers (up to your maximum limit).

To switch between tiers, click on the tier tabs at the top of the settings panel. To delete a tier, click the X icon on the active tier’s tab.

Show Reward Icons

Enable this toggle to display an icon alongside your reward tier. Icons are shown automatically if you have more than one tier.

Reward Types

The Reward Type dropdown determines what kind of reward you’re offering.

Upcart does not apply discounts or shipping, rewards must be created in Shopify Admin.

Shipping

Shows a truck icon in the cart drawer

Requires setting up a free shipping rate in Shopify that matches your Upcart reward tier

Discount

Shows a discount tag icon

Requires an automatic discount in Shopify that matches the reward tier’s minimum amount

Advanced Discount Code Option

With the Discount reward type, you can optionally assign a manual discount code that automatically applies when the tier is reached.

• This overrides any manually applied code
• The code stays applied even if the tier is no longer met
• This behaves like a standard Shopify discount once triggered

Product

Shows a gift box icon

Duplicate Product Setup

1. Duplicate the product in Shopify
2. Set the duplicated version’s price to $0
3. Add “Free” to the title to differentiate it
4. Use that product as the reward in Upcart

Discount Method

You can also create an automatic discount in Shopify to apply a 100% discount to the reward product.

This approach supports inventory tracking, but note that only one automatic discount can be applied per checkout. If another is already active, it may override the product reward discount. For more info, refer to Shopify Discount Documentation.

🛍️ Multiple Product Reward:
You can add up to three products to a single reward tier.
When the tier is reached, all three products are added to the cart, customers cannot choose just one.

Reward Configuration Fields

Reward Description

Set the display title shown below the reward icon in the cart drawer.

Minimum Amount

(Shown if Reward Basis = Cart Total)
The cart’s total (in your store’s primary currency) required to unlock the reward.

Item Count

(Shown if Reward Basis = Item Count)
The number of cart items required to unlock the reward.

Title before achieving tier

Customize the message shown above the reward bar when the customer hasn’t yet reached the reward.

• Format text using bold, italics, underline, or color
• Use the variable {AMOUNT} to dynamically insert how much more the customer needs to spend or how many more items are needed