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Okendo reviews work automatically with Aftersell for displaying review stars on upsell offers. To use Okendo reviews in the testimonials widget, you need to provide your User ID.

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Setting up Okendo integration

  1. Install the Okendo app from the Shopify app store
  2. In your Shopify admin, open the Okendo platform
  3. Go to Settings > Integrations > Credentials
  4. Copy your User ID
  5. Open the Aftersell app, then go to Settings > Product Reviews
  6. Select Okendo from the review integrations list
  7. Paste your User ID in the Okendo User ID field
  8. Click Save changes
The integration is complete. You can now use Okendo reviews in your Flex Testimonials widget.

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Syncing reviews

Aftersell imports reviews from Okendo and stores them so they can be displayed in the testimonials widget. The first import happens automatically within 24 hours, and then once a week after that. To import reviews immediately:
  1. Go to Settings > Product Reviews
  2. Find the Okendo reviews section
  3. Click Sync now
The sync status shows when reviews were last imported and when the next sync is available.