Checkout Triggers

This article explains how to create and manage triggers and the underlying logic, so you can understand what customers will see.

Triggers enable you to segment your customers and display a customized set of widgets for each of them. By using triggers, you can design more precise and personalized widgets:

• Products

• Cart

• Discount

• Customer

• Advanced

  

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Products

The Product Trigger works by displaying the widget only if the customer has purchased a specific product.

• Specific products:

  Use this option for individual products or variants. Select the products you want to trigger the widget. When a customer purchases any of these products, the widget will appear.

• Specific collections:

  This option works when any item in the cart belongs a specific collection. Select the collection you want to trigger the widget. When a customer purchases any item from the collection, the widget will appear.

  • You can set the product/collection trigger to show for all customers or conditionally based on the following criteria:

    1. Contains at least one of:

    Shows the widget if the cart contains at least one of the selected products/collections.

    2. Does not contain any of:

    Shows the widget if the cart does not contain any of the selected products/collections.

• Quantity of specific product:

  For example, 2 or more of a specific product

  Set the trigger to show the widget if a customer purchases two or more of a specific product.

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Cart

• Subtotal:

  The combined value of all items before discounts, tax, and shipping.

• Quantity:

  The total number of items in the cart.

• Subscription purchase:

  Indicates if any item in the cart is a subscription.

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Discount

• Applied discount titles:

  Verify if a specific discount is applied during checkout

• Discount value:

  Track the total sum of discounts applied at checkout

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Customer

• Shipping country:

  Target specific shipping destinations

• Customer language:

  Display personalized content based on the customer’s language.

  For example, show French content exclusively to French-speaking customers.

  You can set the customer language trigger to “is French” and translate all editable fields in the widget to French.

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Advanced

• Group of triggers:

  Combine multiple triggers for complex logic

  For example, show a widget if a customer has both product X and product Y in their cart.

  You can set the product trigger condition to contain both product X and product Y, so the widget will appear accordingly.