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Non-Editable Content

Non-editable content includes system-level text that cannot be changed directly in the funnel editor.

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How to translate non-editable content

To translate non-editable parts of post-purchase funnels:
  1. Go to Settings
  2. Select Translations
  3. Enter your desired translations
These translations will apply globally and must all be in the same language. Image At this time, non-editable content can only be translated into one language. Multiple language support for these elements is not currently available. When you set translations in Settings, they apply across all funnels.
For example, if you translate this content into French, those translated elements will appear on all funnels, including funnels that are not otherwise configured for French.

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Editable Content

Editable content includes any text fields you can type into directly within the funnel editor, such as headings, body text, and widget copy. To support multiple languages for editable content, Aftersell uses language-based funnels.By leveraging the Language trigger option, you can display specific funnels based on the customer’s browser language, allowing for fully localized and user-specific multilingual experiences. Image

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Translating editable content using language triggers

You can create separate funnels for different checkout languages by using the Language trigger. For example:
  • Create one funnel that only shows to customers who check out in English, and write all content in English.
  • Create another funnel that only shows to customers who check out in French, and write all content in French.
This allows you to fully customize messaging for each language while maintaining separate funnels

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Accept and Decline Buttons

Shopify requires that the Accept and Decline buttons on post-purchase upsell pages follow strict text guidelines. These buttons cannot be customized or modified, including layout or copy changes, outside of what Shopify allows. You can configure the button text and language directly in the funnel editor.

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Configuring button text and language

To configure your accept and decline button text:
  1. Open your funnel in the Aftersell editor
  2. Select the Product Information widget (for single-product offers) or Products Information widget (for multi-product offers)
  3. Scroll to the Buttons section
  4. Choose your Default accept button text:
    • Pay Now – Displays “Pay now • Product total price” (or “Add now • Free” for free products)
    • Accept Offer – Displays “Accept offer” regardless of price
  5. Select your Button language from the dropdown to translate button text into the customer’s language
The button language setting applies automatic translations to both the accept and decline buttons based on the language you select. Aftersell supports translations for all Shopify Checkout locales. Translatingpostpurchase Product Recommendations Widget When you select a button language, the decline button text is automatically translated to match. Note: The button wording cannot be customized, only translated into the selected language. Order Handling dropdown
  • Discount text – Update in the Discounts & Order Handling section.
  • Free Shipping badge text – Update in the Free Shipping section.

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FAQs and Text Widgets

Replace the existing copy in each widget with your translated text.

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Image Widgets

Text within images cannot be edited directly. To translate:
  • Upload a new version of the image in the desired language.
  • For multi-language support, use different images in each language-specific funnel.
The Thank You page is tied to its corresponding funnel. This means you can translate the Thank You page to match the language of each funnel Open the Thank You page editor for the relevant funnel and update the widget text accordingly.

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Need Help?

If you need assistance translating your funnels or have questions about language setup in Aftersell, our support team is here to help. Reach out anytime through the in-app chat or by email, and we’ll be happy to guide you through the process.