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Overview

Upsell products may have one or multiple variant options (such as size or color). AfterSell handles out-of-stock variants differently depending on how many options a product has, to ensure a smooth customer experience and prevent unavailable selections.

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Out of Stock Variant Logic

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Products with a Single Variant Option

If a product has only one variant option f that variant is out of stock, it is hidden entirely. For example,
  • The blue variant for this Notebook product is out of stock Image
  • Therefore, on the post purchase page, the blue variant will not show up as an option Image
This prevents customers from interacting with a product that cannot be fulfilled.

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Products with Multiple Variant Options

If a product has multiple variant options, all variant options are displayed, including those that are out of stock. By default, AfterSell will preselect an in-stock variant, if one is available. However, if a customer manually selects an out-of-stock variant, it will be clearly marked as unavailable and cannot be added. For example,
  • The blue/small variant for this T-shirt product is out of stock Image
  • However, the variant will still appear on the live post-purchase page, but customers will not be able to purchase it if selected. Image
This approach gives customers full visibility into available options while preventing invalid selections. NOTE: This logic applies even if all variant settings are unchecked in the editor.