Skip to main content
Spend threshold upsells work with your rewards bar to automatically recommend products that help customers reach goals like free shipping, discounts, or other rewards. The system intelligently selects the most relevant product based on how close the customer is to the threshold.

How it works

When you add a spend threshold upsell to your checkout, the system:
  1. Calculates the gap - Determines how much more the customer needs to spend (or how many more items they need) to reach the reward threshold
  2. Selects the best product - Chooses from your configured product pool based on the gap:
    • If the customer is already qualified for the reward, shows the most expensive product to maximize revenue
    • If the reward is based on item count, shows the cheapest product to reduce friction (any product adds 1 item)
    • If the reward is based on cart total, shows the cheapest product that closes the gap, or the most expensive product if no single product can close the gap
  3. Applies discounts - If you’ve configured a discount for the upsell, the system factors that into the product selection

Requirements

To use spend threshold upsells, you need:
  • Rewards bar enabled - The spend threshold feature requires an active rewards bar in your checkout
  • Reward threshold configured - Set up your reward goal (cart total or item count) in the rewards bar settings
  • Product pool configured - Choose which products the system can recommend (all products, specific collection, or specific products)

Setting up spend threshold upsells

Step 1: Enable the rewards bar

  1. Open your Checkout editor in Aftersell
  2. Add or enable the Rewards widget
  3. Configure your reward threshold:
    • Choose Order Value or Item Count as the reward basis
    • Set the minimum amount or item count
    • Customize the reward bar text and appearance

Step 2: Add a spend threshold upsell

  1. In your Upsell widget, click Add product
  2. Select Spend threshold from the product type options
  3. Configure your product pool:
    • All products - System chooses from all available products in your store
    • Specific collection - System chooses from products in a selected collection
    • Specific products - System chooses from a list of products you select

Step 3: Configure discounts (optional)

You can add a discount to your spend threshold upsell just like any other upsell product:
  1. Click Add discount on the upsell offer
  2. Choose to Pick existing or Create new discount
  3. The system will factor the discount into product selection, showing products at their discounted price when calculating which product best closes the gap

Best practices

  • Match your product pool to your reward - If offering free shipping, consider featuring products that complement common purchases
  • Use collections strategically - Create a hidden collection of products that work well as threshold-closing items
  • Test different configurations - Try different product pools to see what drives the best conversion rates
  • Combine with other upsells - Use spend threshold upsells alongside specific product upsells for a comprehensive strategy
  • Monitor performance - Check your analytics to see which products are most frequently added through spend threshold upsells

Troubleshooting

Spend threshold upsells not showing

If your spend threshold upsells aren’t appearing:
  • Check rewards bar status - Ensure the rewards bar is enabled in your checkout
  • Verify product availability - Make sure products in your pool are in stock and available
  • Review triggers - Confirm your upsell widget triggers are configured correctly
  • Check product pool - Ensure your selected collection or products aren’t empty
If the system is recommending unexpected products:
  • Review your product pool - Check which products are included in your collection or product list
  • Verify pricing - Ensure product prices are correct in Shopify
  • Check discount configuration - If using discounts, verify they’re applying correctly
  • Consider cart contents - The system excludes products already in the cart

Need help?

If you have questions about spend threshold upsells, contact our support team through live chat or email at support@aftersell.app.