When enabled, Upcart will utilize AI to pre-select a variant that matches one already in the customer’s cart, streamlining the upselling process and enhancing consistency. This feature automates variant selection based on factors such as size, color, or style, eliminating the need for manual configuration and simplifying the shopping experience.For instance, if a customer has selected a black shirt in their cart, the upsell process may suggest or auto-select matching black pants in the upsell offer. If no matching variant is identified, the customer will still have the option to manually select the desired variant.The video below showcases this:
Manual upsells can be set up only when AI Recommended Upsells is disabled.Click Configure Manual Upsells.Click Add New Upsell to add a row with:
Trigger Product(s) Specific Trigger: Choose at least one product that must be in the cart. All Products: Display the upsell when any product is in the cart.
Upsell Product(s)
Select the product(s) to show when a trigger product is in the cart.
Upsells are evaluated from top to bottom. To arrange the priority of rows, drag and drop them in the Cart Editor under the Configure Manual Upsells section. The system displays upsells based on their top-to-bottom arrangement in the Cart Editor.If Products A and C are in the cart, and you’ve set upsells for each, both B and D will be shown.When selecting multiple upsell products in a single upsell row, the order of product selection will determine the order of their appearance in the cart, top to bottom.
